Privacy Policy

This Privacy Policy explains how NTB Services LLC Incorporated collects, uses, processes, and protects personal data in connection with its services. This document is intended to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Identity

This Privacy Policy is issued by NTB Services LLC Incorporated, a company registered in the United States under registration number 874563219. Our registered office is located at 4821 West Magnolia Boulevard, Suite 210, Burbank, California 91505, United States. NTB Services LLC Incorporated operates in the financial services sector and acts as the data controller for personal data processed through its website and services. For the purposes of applicable data protection laws, including GDPR and CCPA, we determine the purposes and means of processing personal information.

Collection of Personal Data

We collect personal data directly from users when they interact with our website, register accounts, or use our financial services. The types of data collected may include identification information, contact details, financial data, and technical usage information such as IP addresses and browser metadata. We may also collect data through cookies and similar tracking technologies to enhance user experience and security. All data collection is limited to what is necessary and proportionate for the specified purposes.

Legal Basis for Processing

We process personal data in accordance with lawful bases defined under GDPR, including consent, contractual necessity, legal obligations, and legitimate interests. Where consent is required, it's obtained explicitly and can be withdrawn at any time without affecting prior lawful processing. Processing may also be necessary to comply with financial regulations, anti-fraud measures, and reporting obligations. We ensure that legitimate interests pursued don't override the fundamental rights and freedoms of users.

Use of Personal Data

Personal data is used to provide, operate, and improve our financial services, including account management, transaction processing, and customer support. We also use data to comply with legal and regulatory requirements, including identity verification and fraud prevention. On top of that, we may use personal data for internal analytics and service optimization. Marketing communications are sent only where permitted by law or with explicit user consent.

Sharing and Disclosure

We may share personal data with trusted third-party service providers who support our operations, including payment processors, IT infrastructure providers, and compliance partners. Data may also be disclosed to regulatory authorities, law enforcement, or courts where required by law. All third parties are contractually bound to implement appropriate data protection measures and process data only on our instructions. We don't sell personal data as defined under the CCPA without providing proper notice and opt-out mechanisms.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Despite our efforts, no method of transmission over the internet is entirely secure, and we can't guarantee absolute security. Users are encouraged to take precautions such as safeguarding account credentials.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, and regulatory obligations. Retention periods may vary depending on the nature of the data and applicable laws. Once data is no longer required, it's securely deleted or anonymized. We periodically review our data retention practices to ensure compliance with applicable regulations.

User Rights

Under GDPR and CCPA, users have the right to access, correct, delete, or restrict the processing of their personal data. Users may also request data portability and object to certain processing activities, including direct marketing. California residents, in many cases, have the right to know what personal data is collected, request deletion, and opt out of the sale of personal information. Requests can be submitted through our designated contact channels and will be handled in accordance with applicable laws.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or the handling of personal data, users may contact us at privacy@ntbservicesllc-inc.com. Legal inquiries may be directed to legal@ntbservicesllc-inc.com. Written correspondence can be sent to NTB Services LLC Incorporated, 4821 West Magnolia Boulevard, Suite 210, Burbank, California 91505, United States. We will respond to all legitimate requests within the timeframes required by applicable data protection laws.